AIMA Store – After Sales Services
At AIMA Store, we believe our relationship with customers doesn’t end with a purchase—it’s just the beginning of a long-term partnership. Our goal is to ensure that every product you buy from us delivers the performance and value you expect, supported by prompt, professional, and reliable after-sales service.
1. Technical Assistance & Troubleshooting
We understand the importance of quick and efficient support. Our trained technicians and engineers are available to help you with:
- Installation guidance
- Product configuration
- Operational training (online & on-site for select machines)
- Troubleshooting & diagnostics for machinery like printers, CNC routers, and more
You can request support through WhatsApp or phone.
2. Product Usage & Training
For professional equipment like UV printers, laminators, CNC machines, and laser systems, we offer:
- Introductory training (via video call or on-site depending on your location)
- Manuals & user guides
- Best practices for performance & maintenance
3. Spare Parts & Replacement Accessories
AIMA Store ensures the availability of original parts and accessories, especially for:
- Printing machines (UV, Eco-solvent, Solvent, Plotters)
- Laser & CNC machines
- Laminators and Air Compressors
- Lighting & Electrical
If you need any component, just send us your machine model and requirement—we’ll get back with availability and pricing.
5. Machine Servicing & Repairs
Our in-house service team offers timely repair and maintenance for machines purchased through AIMA Store. We help reduce downtime and keep your workflow running smoothly. Services include:
- On-site servicing (in select cities)
- Machine calibration
- Part replacement
- Software updates
6. Dedicated Customer Support
Whether it’s a small connector or a large format printer, we treat every order with the same level of care. For any post-sale query, we offer support through:
- Phone: 📞 +92 322 4002423
- WhatsApp: 📲 +92 322 4002423
- Email: 📧 support@aima.com.pk
- Support Hours: Monday–Saturday, 10:00 AM – 7:00 PM
Contact Person
Name: Aima
Designation: Support Department
Phone/WhatsApp: +92 322 4002423
Email: support@aima.com.pk
We are always here to serve you. Thank you for choosing AIMA Store – Pakistan’s Trusted Partner in Signage, Printing & Advertising Solutions.